This Garmin Return Policy outlines the conditions for returning GPS devices, accessories, and related products purchased through authorized Garmin channels. Please review the guidelines below before requesting a return or replacement.
Most Garmin products can be returned within 30 days of purchase.
Products must be purchased from Garmin or an authorized retailer.
Products must be returned in original packaging with all accessories, manuals, and components.
Items showing excessive damage, misuse, or missing parts may be rejected.
A valid receipt, order number, or proof of purchase is required for all returns.
Unauthorized sellers may not qualify for return eligibility.
Approved returns may qualify for a refund, replacement, or store credit depending on product condition.
Refunds are processed using the original payment method.
Some products are not eligible for returns, including:
If your device is defective due to manufacturing issues, it may qualify for a warranty replacement.
Warranty terms vary by region and product type.
Customers are responsible for return shipping unless the product is defective or an error occurred in the order.
Garmin may provide prepaid labels depending on circumstances.
Once received, Garmin typically processes returns within 7–10 business days.
To begin a return, contact Garmin customer service and provide relevant order details and proof of purchase.
You will receive step-by-step instructions for completing the return or replacement request.